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My payment is refused

It is possible that your card isn't accepted anymore when you have done too many non successful attempts (for example, no correct identification).
In that case, the system blocks all transactions for 24hrs. Please be patient during this period for you can pass without any problem afterwards.

Select the topic of your problem

What is the PWA? A Progressive Web App that is built like a website but acts like an application. Once installed, an icon with the beCHARGE logo will appear on your home screen. All you have to do is click and enjoy our many products.